We are pleased to have you here! This comprehensive resource serves as your ultimate guide to everything related to HidenCloud, and now it also includes detailed information on various specific categories to enhance your experience. Explore below:

Ark Survival Evolved: Find valuable information on how to use or obtain tribe/player IDs, detailed tutorials, and more to make the most of your experience in Ark Survival Evolved.

Minecraft: Discover tutorials on how to change the version type, adjust JVM arguments, and other essential settings to customize your experience in Minecraft.

Discord: Access the rules of the HidenCloud Discord, learn how to use specific commands, and find out how to open tickets to resolve any queries or issues you may have.

Windows Tutorials: Learn to install essential elements, such as the Java bin locally in a Windows environment, through our detailed tutorials to maximize compatibility with our services.

Dashboard Tutorial: Get information on how to buy, acquire additional services, enable two-factor authentication (2FA), and more in our dedicated Dashboard tutorial.

: Discover a comprehensive guide on how to use our panel, from accessing the server to creating backups, to facilitate management and optimize your experience with HidenCloud.

: Find links to all our social media accounts so you can stay updated on the latest news, updates, and events from HidenCloud.

: Our terms of service outline the legal agreement between you and HidenCloud regarding the use of our services. It is crucial to familiarize yourself with these terms to ensure a clear understanding of your rights and responsibilities as a user.

: At HidenCloud, we highly value your privacy and are committed to protecting your personal information. Our privacy policy explains how we collect, use, and store your data, as well as the measures we take to ensure its security.

: Cookies are small files placed on your device when you visit our website. Our cookie policy provides detailed information on the types of cookies we use, their purpose, and how you can manage your cookie preferences.

: In this section, you will find answers to common questions about our services, game server hosting, Discord bots, scalability options, and more. We have compiled these frequently asked questions to provide you with quick and comprehensive information.

We encourage you to thoroughly explore this resource to familiarize yourself with all policies, terms, and frequently asked questions. If you have more questions or need assistance, our support team is always available to help.

Please note that the information provided here is accurate as of its last update.

Thank you for choosing HidenCloud. We are excited to offer you exceptional hosting services and ensure a seamless experience. Welcome to the HidenCloud community!

At , the Billing Portal and the Game Panel accounts are independent. This means that if you change your password in the Billing Portal, you must also update the password in the Game Panel (unless you prefer to keep different passwords).

Updating Email Adress

To update the email associated with your HidenCloud account, follow these steps:

At HidenCloud, each contracted service can be in different states depending on its life cycle and user actions. Below are these states and their meanings:

1. Activated

• Description: This is the normal state of a service that is up and running. It means the service is active, and all associated invoices have been paid. The client has full access to the service and all its functionalities.

🌌 Get ready to dive into a world of excellence in hosting. 💻⚙️ Here, you can explore outstanding performance, customize your server, and enjoy the peace of securely storing your files in the cloud. 😉

🙌 We're excited to have you on board. Join our community to share achievements, make new friends, and have incredible experiences! 🤝💬

🌟 Our team is here to assist you anytime. If you have questions or need support, feel free to contact us. 🆘 We are committed to making your stay at HidenCloud the best hosting experience possible. 💪💙

So, buckle up, get comfortable, and get ready for hours of seamless hosting and camaraderie in our HidenCloud community. ☁️✨

Enable Two-Factor Authentication (2FA) on HidenCloud

1. Sign In:

Step 1: Log In Navigate to our user portal at and log in with your HidenCloud account. If you don't have an account yet, please register before proceeding.

Step 2: Go to the Tickets Page After logging in, locate the "Tickets" tab in the main menu and click on it.

Step 3: Create a New Ticket Within the Tickets page, find and select the option "Create Ticket" or "Create New Ticket".

Step 4: Select Ticket Category While in the ticket creation section, choose the category that best fits your issue or question. The available categories are as follows:

To access the server console and manage your server, follow these steps:

1. Go to the (the platform or website where you manage your server) and enter your login credentials, which include the email and password you provided during the registration process.

2. Once you've successfully logged in, you'll be taken to the dashboard or main page. On this page, you should see a list of the available servers associated with your account. Each server will likely be displayed with its name, status, and some basic information.

To find the uuid of the server simply go to the system part, then server details and then you will find the UUID.

The server icon is the image that will appear next to your server’s name in the server list.

Steps:

1. Create the Icon:

   • Create or find an image you want to use as the server icon.

   • The image must be exactly 64x64 pixels in size.

   • The image must be in PNG format (filename.png).

2. Rename the Image:

   • Rename the image to server-icon.png. The name must be exactly like this.

3. Move the Image to the Server Directory:

   • Place the server-icon.png file in the root directory of your Minecraft server. This is the same directory where the server.properties file is located.

4. Restart the Server:

   • Restart your Minecraft server for the icon to update and appear in the server list.

1. Log in to the HidenCloud panel: Go to https://panel.hidencloud.com and log in with your credentials.

2. Access the server: Select your Minecraft server.

3. File Manager: Within the server management, look for the "Management" category and within it, find the "File Manager" option. This tool will allow you to access all server files, including configuration files.

4. Locate the configuration file: Once inside the file manager, search for the Minecraft server configuration file. This file is usually named "server.properties".

5. Edit the server.properties file: Right-click on the "server.properties" file and select the option to edit it. This will open the file in a text editor within the control panel.

6. Find the online mode setting: Within the "server.properties" file, look for the line that says online-mode=true. This line determines whether the server requires premium authentication or not. If you want to disable online mode, change true to false. If you want to enable online mode, make sure it is set to true.

7. Save the changes: Once you have made the modification, save the changes to the "server.properties" file.

8. Restart the server: To apply the changes, it will be necessary to restart the Minecraft server. You can do this from the HidenCloud control panel by searching for the option to restart the server.

9. Verify the configuration: After restarting the server, make sure to verify that the online mode is configured according to your preferences by reviewing the "server.properties" file again.

If you prefer to use FTP configuration, the steps would be similar, but instead of accessing the file through the control panel, you would use an FTP client to connect to the server and edit the "server.properties" file directly from your computer. In both cases, it is important to be careful when editing configuration files to avoid issues with server operation.

GameUserSettings.ini Resetting on Server Restart

GameUserSettings.ini is one of the primary files for making configuration changes to an ARK:Survival Evolved servers. If your GameUserSettings.ini file is resetting on server restart, this usually means there is an error in the file. This is often due to either a syntax error, or required settings missing from the file.

Before making any modifications to this file, please create a backup of it so you can restore it in case the file is reset again.

At HidenCloud, we understand the importance of providing flexible and secure payment options for our hosting services. Therefore, we currently offer three different payment methods to suit the needs and preferences of our clients: PayPal (One-Time Payment), PayPal (Subscription), and HidenCloud Balance. Below are the details of these methods:

1. PayPal & Card (One-Time Payment)

• Description: This option allows customers to make a one-time payment for hosting services without committing to a subscription. It's ideal for those who prefer to make payments as they require the service, without long-term commitments.

• How It Works: The customer selects the services they wish to purchase and makes a one-time payment through PayPal. The client must renew the service manually as well as make the corresponding payment manually.

2. PayPal & Card (Subscription)

• Description: For customers who prefer the convenience of automatic payments, we offer a subscription option through PayPal. This mode ensures continuous service renewal without the need to remember to make manual payments.

• How It Works: The customer sets up a recurring subscription in PayPal, authorizing HidenCloud to charge the service cost periodically (e.g., monthly or annually). The client should NOT renew the service manually. Paypal is responsible for making the payment automatically.

3. HidenCloud Balance

• Description: This option allows users to load funds into their HidenCloud account, which can be used to pay for future services. It's a convenient way to manage expenses and maintain budget control.

• How It Works: The customer adds an amount of money to their HidenCloud balance, which is then automatically deducted when purchasing or renewing services. The client must renew the service manually as well as make the corresponding payment manually.

4. Bank Transfer and Revolut.

• Description: This option allows customers to make payments using traditional bank transfers or through the Revolut platform.

• How It Works: If you want to pay with bank transfer or Revolut, please contact elk sports and support will give you the details. Please note that this process is manual.

Card Compatibility and Payment Ease with PayPal

To ensure maximum convenience and accessibility, our payments via PayPal are compatible with a wide range of credit and debit cards, including:

• Visa

• MasterCard

• American Express

• Discover

Furthermore, it's important to note that it is not necessary to have or create a PayPal account to make a payment. Customers can opt to pay as guests, using just their credit or debit card on PayPal's secure platform.

The Game Panel

After carefully following all the steps to create an account and acquire a server, you will have full access to a section that will keep all your properties readily available.

Using the Console

Once you access the created server, you will have complete control of the console screen, allowing you to manage everything using commands and interact with the buttons [Start], [Restart], [Stop], and [Kill].

Editing Server Settings

By going to [Settings] > [Startup Parameters] in the sidebar, you’ll find a section where you can modify some of the server's basic startup parameters, such as memory usage, Java version, etc. Each game has its own modifiable parameters.

Connect to Your Server

To access the server in-game, all you need to do is click in the top left corner where the host IP is located, copy it to the clipboard, and paste it into the multiplayer menu of the corresponding game.

If you’ve made it this far, it means you’ve been patient and smart enough to read the introduction from start to finish, so now you’re a bit more knowledgeable. Don’t forget to join our Discord to dive even deeper into the experience!

Step 1: Log In Access the HidenCloud platform through the link https://dash.hidencloud.com/dashboard. If you don't have an account yet, sign up by providing the required information. If you're already a user, log in with your username and password.

Step 2: Navigate to the Services Section Once in the control panel, locate and click on the section labeled "Services." Here, you'll find different categories that match your needs.

Step 3: Select a Category and Plan Explore the available categories and choose the one that best suits your requirements. Within each category, there are different plans. Click on the plan that interests you to get more details.

Step 4: Read the Plan Description Upon selecting a plan, a page with detailed information about the services included in that plan will open. Carefully read the description to ensure it meets your needs.

Step 5: Complete the Options After deciding on a plan, click on the "Get Started" or similar button. You will be guided to complete necessary options, such as payment information, entering any coupons (if you have one), and selecting the server location. Make sure to provide accurate information.

Step 6: Finalize the Payment Once you've completed all the required options, you'll be redirected to the payment page. Choose your preferred payment method and follow the instructions to complete the transaction. Confirm all details before finalizing the payment.

Step 7: Receipt of Invoice and Credentials After making the payment, you'll receive a detailed invoice in your email. Review the invoice to confirm the transaction. Additionally, you will receive the credentials needed to access the control panel of the purchased service.

¡Done! Now you can access the HidenCloud control panel with the provided credentials and start configuring and managing the acquired service according to your needs. If you encounter any issues during the process, feel free to contact HidenCloud's technical support for further assistance.

Steps:

1. Open the server.properties File:

   • Go to the root directory of your server and open the server.properties file using any text editor.

2. Find the motd Field:

   • In the file, look for the line that says motd=. This is where you can add your server’s description.

3. Write the Description:

   • Write the text you want to appear in the server list after motd=. Example:

4. Customize with Colors and Formatting (Optional):

   • You can use color and formatting codes with the § symbol followed by a number or letter. Here are some examples:

     • §1 = Dark Blue

5. Save the Changes:

   • Save the server.properties file after editing.

6. Restart the Server:

   • Finally, restart your server so the changes to the MotD take effect and show up in the server list.

Other formatting / information:

To enable "Toggle Support OP," follow these simple steps:

1. Navigate to the "Configuration" section in your server's control panel.

2. Look for the "Advanced" category and click on it.

3. Inside the "Advanced" category, you will find the "Toggle Support OP" option.

4. Click the "Enable" button next to "Toggle Support OP."

Enabling "Toggle Support OP" will grant specific administrative privileges to support staff, allowing them to access and assist you with your server-related queries and issues. This feature is designed to streamline support processes and ensure a smoother and more efficient resolution of any server-related concerns. However, it's essential to exercise caution and only grant access to trusted support personnel to maintain the security and integrity of your server. By following these steps, you can seamlessly enable "Toggle Support OP" and receive the help you need to optimize your server's performance.

Error "no space left on device" shuts the server down

What happens

• The console prints:

• Java is trying to save Java Flight Recorder (JFR) files inside the container’s temporary directory. That tmp filesystem is very small; once it fills up, the JVM exits for safety.

The 30‑second fix

1. Go to Startup → JVM Startup Flags / Arguments in your panel.

2. Add this flag exactly as shown, anywhere in the list:

3. Save the changes and restart the server.

Disabling JFR stops the .jfr files from being written, so the "no space left on device" error disappears.

Do I lose anything by turning JFR off?

No. Gameplay and mods continue exactly the same; you only lose an advanced diagnostic recording that most people never use.

HidenNetwork is an exciting technology platform dedicated to supporting and empowering online communities through online gaming services and software development. We offer collaborative solutions that provide a safe and friendly space for users to connect, share experiences and expand their horizons. Our mission is to inspire and empower communities as we help transform digital dreams into exciting and rewarding realities. Together, we build a united virtual world, full of endless adventures and discoveries. Join HidenNetwork and be a part of our growing family!

Introduction

When hosting a Minecraft server on HidenCloud, the platform automatically detects and uses the most suitable Java version for your server's Minecraft version. However, there may be situations where you need to change the Java version manually. This could be due to performance reasons, compatibility with specific mods or plugins, or personal preference.

This guide will walk you through the process of changing the Java version on your HidenCloud server.

Creating a Backup

1. Navigate to [Management] > [Backups] in the sidebar.

2. Click [Create].

Set up the BungeeCord Server

• Begin by downloading the BungeeCord proxy jar file from the official website or other trusted sources. Ensure that the version you download is compatible with your Minecraft server version.

Tutorial: Installing a Plugin / Mod on a Minecraft Server

Prerequisites:

• Credentials to access

1. 🤝 Be respectful: Treat everyone with courtesy and consideration.

   • Emphasizes the importance of maintaining a respectful and friendly tone in all interactions with other members.

2. 🚫 No inappropriate language: Avoid profanity and derogatory language.

Hosting the resource pack

Firstly, you’ll need somewhere to host the resource pack, this needs to be a direct download link which rules out lots of sites such as Mediafire, or Google Drive.

Instructions for Suggestions

Exclusive Use in Designated Channel: This command can only be used in the suggestions channel of HidenCloud on Discord. Access the channel using the following link:

Command Format:

Example:

Adding Sub-Users to the server

Follow these steps to add sub-users to your server:

1. Access the Log in to your HidenCloud account and open the server panel.

Additional Hosting Options:

Extra Storage and Backup

• Description: Buy extra gigabytes for your hosting.

How to Allow Players to Join Your Minecraft Server from Any Version

At times, you or your players might wish to establish a connection to your server using varying Minecraft versions. Achieving this is feasible through a plugin known as ViaVersion, enabling players to link up with the server using different versions.

: This serves as the fundamental plugin and is imperative for the functionality of all other add-ons. It empowers clients using more recent versions to interface with an earlier server iteration. Consequently, individuals on 1.16 can effortlessly connect to a 1.12 server. Please be informed that ViaVersion exclusively operates on servers spanning from version 1.8 to 1.17.

Errors:

1. “There was an exception while attempting to communicate with the daemon.”

2. “We’re having some trouble connecting to your server, please wait…”

3. “You do not have permission to access the websocket for this server.” (If you continue to see this error after five minutes, your server may be bugged, please contact support.)

Note for users that are on vanilla, Fabric or Spigot (or anything below Paper) - go to your server.properties and change sync-chunk-writes to false. This option is forcibly set to false on Paper and its forks, but on other server implementations you need to switch this to false manually. This allows the server to save chunks off the main thread, lessening the load on the main tick loop.

Intro

There will never be a guide that will give you perfect results. Each server has their own needs and limits on how much you can or are willing to sacrifice. Tinkering around with the options to fine tune them to your servers needs is what it's all about. This guide only aims to help you understand what options have impact on performance and what exactly they change. If you think you found inaccurate information within this guide, you're free to open an issue or set up a pull request to correct it.

Execute the command /account verify:

• This command is used in the chat to verify your account and obtain the client role.

INTRODUCTION

What is BungeeCord?

BungeeCord is a server type for Minecraft that allows you to connect several servers together, so players can transfer between them without having to disconnect from the server.

Step 1: Join the HidenCloud - SUPPORT Server If you're not already a member of the HidenCloud Discord server, join using the invitation link discord.hidencloud.com

Step 2: Locate the HidenCloud Bot Once you're in the server, find the bot with the ID HidenCloud#8630. Ensure that the bot's name on the server is "HidenCloud - SUPPORT (DM)."

Step 3: Initiate a Ticket Send a direct message to the bot with the command "ticket." You can do this by typing the following message:

ticket

Step 4: Select a Category The bot will respond with a menu of options including "General inquiries," "Technical support," "Billing support," and "Account support." Click on the option that best describes your issue. For example:

[General inquiries]

Step 5: Fill in the Required Fields The bot will prompt you to complete certain fields to provide details about your problem. Respond to each question or provide the requested information based on the selected category. Be clear and detailed so that the support team can assist you efficiently.

Step 6: Create the Ticket Once you have filled in all the fields, the bot will automatically create a ticket and send it to the support team. You will receive a confirmation that the ticket has been created.

Step 7: Responses and Communication The support team will review your ticket and respond as soon as possible. You can reply to their messages directly in the same ticket chat to provide additional information or ask related questions.

That's it! You have opened a ticket in the HidenCloud Discord server, and now you can communicate with the support team effectively.

How to Cancel a Service

1. Log in to HidenCloud and go to [Account], which will take you directly to the [Control Panel], where all your active servers are listed.

2. Select the active server whose service you wish to terminate.

3. Choose [Cancel] and accept all terms and conditions. The access period for the server will end with the current billing cycle.

FAQ

Contact and Support

If the issue persists after trying all the steps above, reach out to HidenCloud support:

1. : Join our community for real-time assistance.

2. Ticket System: Submit a ticket from the with:

   • A detailed explanation of the issue.

   • Steps you’ve already attempted.

Our team will work with you to resolve the problem and restore your server as quickly as possible.

We offer you the opportunity to enhance your experience with additional services. Follow these simple steps to purchase additional services:

Check out our additional extras here: Extras

Step 1: Log In

Go to our user portal at https://dash.hidencloud.com/dashboard and log in with your HidenCloud account. If you don't have an account yet, sign up before proceeding.

Step 2: Navigate to the Tickets Page

Once logged in, look for the "Tickets" tab in the main menu and click on it.

Step 3: Create a New Ticket

Within the Tickets page, find and select the option to "Create Ticket" or "Create New Ticket."

Step 4: Select Extra/Additional Services Category

When in the ticket creation section, choose the category "Extra / Additional Services" to specify that you are interested in additional services.

Step 5: Fill in Ticket Information

Now, complete the requested information in the ticket form:

• Subject: Specify the additional service you want to acquire.

• Order: Specify the server on which you want to add this additional service.

• Comment: Provide a detailed description of what you need and how much you need. Include any relevant additional information.

Step 6: Submit the Ticket

Once you have filled in all the fields, click on the "Submit" button to create the ticket.

Step 7: Payment and Invoice Entry

After submitting the ticket, you will receive a message in your inbox with the corresponding invoice for the requested additional service. Open the invoice and make the payment following the provided instructions.

Step 8: Monthly Update

The cost of the additional service will be added to the value you already pay monthly for our main services.

And that's it! Now you are ready to enjoy your additional services on HidenCloud. If you have any questions or issues, feel free to create another ticket in the corresponding category. Thank you for choosing HidenCloud!

Setting up scheduled tasks is essential to automate processes and ensure specific actions are executed at the right time. With HidenCloud, you can create and manage scheduled tasks directly from the panel to streamline your operations.

Creating Schedule Tasks

• Access the HidenCloud Panel Log in to your account and select the project or server where you want to configure the task.

• Navigate to the Scheduling Section In the left sidebar, go to [Management] > [Schedules].

• Configure a New Task

  • Click the [Create Task] button and fill in the following fields:

    • Task Name: Specify a name to identify the action.

    • Frequency: Choose when and how often the task should run (e.g., hourly, daily, or on a custom schedule).

Edit or Delete Scheduled Tasks

1. Access the Log in and select your project.

2. Navigate to Scheduled Tasks Go to [Management] > [Schedules].

3. Locate the Task

   • To

View Tasks History

HidenCloud logs each execution of scheduled tasks, allowing you to monitor their performance and troubleshoot issues if necessary.

1. Access the Scheduled Tasks Section Go to [Management] > [Schedules].

2. View Execution Logs

   • The task list displays:

1. LuckPerms: This plugin is an excellent permission management tool. It allows assigning specific permissions to players and groups of players, helping to control who can access certain features and commands on the server.

   • LuckPerms

2. WorldGuard: WorldGuard provides world-level protection, meaning you can define regions and set specific permissions within those regions. This is useful for safeguarding important areas like player bases or key structures against damage or unwanted alterations.

3. CoreProtect: This plugin tracks all actions performed on the server, such as placing or breaking blocks, and provides tools to undo unauthorized changes. It's an invaluable tool for investigating cheating or vandalism incidents.

4. AntiCheat: Anti-cheat plugins like AntiCheat help detect and prevent players from using cheats or hacks. These plugins typically include a variety of automatic detections for things like illegal flying, increased speed, and unfair combat.

5. LoginSecurity: To protect player accounts, a plugin like LoginSecurity can be useful. It adds additional security measures to the login process, such as secure passwords and two-factor authentication, to prevent accounts from being compromised.

If you wish to delete your HidenCloud account, please follow the steps below:

1. Log in to the HidenCloud Dashboard

   • Open your web browser and navigate to the HidenCloud website.

   • Enter your username and password to log in to your account.

2. Access Your Profile

   • Once logged in, click on your profile icon located at the top right corner of the dashboard.

3. Navigate to Account Settings

   • From the dropdown menu, select "Account Settings."

4. Scroll to the Bottom of the Page

   • On the Account Settings page, scroll down to the bottom.

5. Click the Delete Account Button

   • At the bottom of the page, you will find the "Delete Account" button. Click on it.

6. Confirm Account Deletion

   • You will receive a confirmation email. Follow the instructions in the email to confirm the deletion of your account.

   • Your account will be scheduled for deletion and will be permanently deleted within 72 hours.

Important Notes

• Accidental Deletion: If you initiated the deletion process by mistake, you have the option to undo the deletion. Simply follow the instructions in the confirmation email or contact HidenCloud support for assistance.

• Support Assistance: If you encounter any issues or require further assistance, please reach out to our support team. You can contact support through the HidenCloud website or directly via email.

Account created with Oauth (Google / Discord)?

If you created your account through OAuth, you received an email with an automatically generated password. If not, you can also log out or open an incognito tab or a new browser using the following link Then enter your email and reset the password.

Configuring a MySQL database is essential for running applications or projects requiring cloud-based data storage. This guide will help you create and manage databases using the HidenCloud panel.

Creating Your Databases

1. Access the HidenCloud Panel Log in to your HidenCloud account.

2. Navigate to the Databases Section Go to [Management] > [Databases] in the sidebar.de bases de datos mediante [Management] > [Databases].

3. Create a New Database

   • Host: Select a host close to your location or your main server to minimize latency.

   • Name: Specify a unique name for your database.

   • Connections From: This field is set to %

4. Configure Your Application or Service Update your application to connect to the newly created database.

Resetting a Database Password

If you need to reset a database password, follow these steps:

1. Access the Log in and select your project.

2. Navigate to the Databases Section Go to [Management] > [Databases].

3. Reset the Password

   • Locate the database you wish to reset the password for.

Using the JDBC Connection String

Java-based applications often require a JDBC connection string to interact with your MySQL database. HidenCloud provides this string, containing all necessary details for the connection.

1. Access the Log in and select your project.

2. Locate the JDBC Connection String

   • Navigate to [Management] > [Databases] in the sidebar.

   • Find your desired database, and the JDBC connection string will be available to copy and use in your application.

HidenCloud simplifies database management, enabling you to configure and maintain your infrastructure effortlessly. For further assistance, refer to the official documentation or contact HidenCloud's technical support team.

Changing Your Server's Location

At HidenCloud, we understand the importance of flexibility. That's why we offer the option to relocate your server to another location when needed. Our team handles these requests manually, typically completing the process within 12 hours of the request.

Considerations Before Proceeding

1. Location Availability: Servers can only be relocated if the selected location is available.

2. IP Address and Port Change: When changing locations, your server's IP address and port will change. This change is irreversible.

3. Backups Not Migrated: Existing backups will not be transferred to the new location. Be sure to download and save your data before proceeding.

Steps to Request a Relocation

1. For Free Servers

   • Access the [Control Panel].

   • Select the free server.

   • Click [Cancel].

At , we are dedicated to ensuring your experience is as flexible and efficient as possible.

What We Look for in Our Staff? At HidenCloud, we seek dedicated and competent staff members who can help us provide exceptional service to our clients. We value individuals who are responsible, respectful, and possess strong communication and problem-solving skills.

Requirements to Become HidenCloud Staff To ensure our staff team can offer the best possible service, we have established the following requirements:

1. Age: Applicants must be over 16 years old.

2. Responsibility and Respect: We look for individuals who demonstrate maturity, responsibility, and respect in all their interactions.

3. Professional Communication: It is essential that staff members have good spelling and avoid using vulgar vocabulary.

4. Previous Experience: Prior experience in hosting and Minecraft is required.

5. Time Availability: Applicants must have sufficient time available to fulfill their support responsibilities.

6. Communication and Problem-Solving Skills: We value individuals with excellent communication skills and the ability to solve problems effectively.

7. Language Knowledge: It is necessary to know Spanish or English. If English is not mastered, one must have the ability to use translation tools or AI to communicate effectively.

Application Process To apply as a HidenCloud staff member, we have designed a form that will help us get to know applicants better. The application process is detailed below:

1. Access the Form: The application form is available on our platform.

2. Complete the Form: Applicants must provide the following information:

   • Name

   • Surname

Apply in the following , we are waiting for you!

What We Look for in Our Partners

At HidenCloud, we seek passionate and committed collaborators who wish to join us in offering innovative and high-quality hosting solutions. We pride ourselves on working with partners who share our vision of providing exceptional service to our clients and who are willing to grow with us in a competitive and ever-evolving market.

Requirements to Become a HidenCloud Partner

To ensure that our partnerships are successful and beneficial for both parties, we have established some important requirements that potential partners must meet:

1. Experience and Knowledge: It is essential that applicants have experience in the hosting field or related areas. Technical knowledge and market understanding are fundamental to providing quality service to our clients.

2. Commitment to Quality: We seek partners dedicated to maintaining high standards of quality in all their services and operations. Customer satisfaction is our priority, and we expect our partners to share this commitment.

3. Innovation Capability: The hosting world is constantly changing. We value partners who can bring innovative ideas and creative solutions that help us continuously improve our services.

Application Process

To apply as a partner with HidenCloud, we have designed a form that will help us better understand the applicants and assess their suitability for a partnership. Below is the application process:

1. Access the Form: The application form is available at the following link: .

2. Complete the Form: It is crucial that applicants complete the form with as much information as possible. Specific details about their experience, resources, technical capabilities, and collaboration proposals will help us make an informed decision.

3. Application Review: Once we receive the form, our team will review the provided information. If we find that there is missing information or important details, the application will be denied. Therefore, we strongly recommend taking the necessary time to thoroughly and comprehensively complete the form.

Conclusion

At HidenCloud, we value strategic partnerships and are committed to mutual success. If you believe you meet the requirements and are interested in becoming our partner, we invite you to complete the application form and join us in our mission to offer exceptional hosting solutions.

We eagerly await your application and the possibility of collaborating together!

Why Has My Server Been Deleted or Account Restricted?

At Hidencloud, we strive to provide a reliable and free hosting service. However, there are several reasons why a server may be deleted. Below are the most common circumstances that can lead to your server being removed:

1. Weekly Renewal Not Completed:

Understanding the Issue: Out of Memory Error and Server Restarts

At HidenCloud, we prioritize the smooth operation and reliability of your server. However, you may occasionally encounter server restarts due to an "Out of Memory" (OOM) error. This is commonly related to the way Java, the programming language used by many applications including Minecraft, manages memory.

🛠️ HidenCloud Support: A Comprehensive Guide to Get Help

Introduction

In the fast-paced world of hosting, efficient and accessible customer support is pivotal. HidenCloud recognizes this need and offers a variety of support channels to ensure that every query and issue is addressed promptly and effectively. This article explores the different avenues through which HidenCloud users can seek assistance and support.

How to Find Your Tribe or Player ID in ARK: Survival Evolved

Many of ARK's admin or "cheat" commands in ARK: Survival Evolved require a PlayerID or TribeID number to function effectively. You'll quickly realize that the number they are asking for is not the Steam64ID or any other Steam ID number if you are familiar with it. Those numbers are the UE 4 ID numbers, assigned by the game engine itself to every player or clan. This guide will show you how to find those numbers for a clan or player on your HidenCloud server.

Finding the ID numbers will require the use of administrator commands, so you should have set an Administrator password on your HidenCloud server, and then enable cheats for your identity. The following section tells you how to do both if you already have no idea how.

The admin password for your server can be set in the "Game Settings" section of the "Advanced" tab of the "HidenCloud" control panel. Make sure to hit the save button at the bottom of the page after entering a password, and then restart the server. It won't properly set the administrator password unless the server is restarted afterward. The admin password can also be set in the config file called "GameUserSettings.ini."

File management is an essential aspect of configuring and customizing your cloud projects. With , you can easily upload, organize, and manage your project files through the panel or by using an FTP client.

Uploading Files from the HidenCloud Panel

Follow these steps to upload files directly from the :

Free Subdomain (Free Service)

To create a subdomain, go to the HidenCloud panel, enter the server, go to the "Tools" section in the menu and then to "Subdomain Manager" there click the "Create" button and follow the steps.

Free Service Domains: hidenfree.com, hidengame.com, hidenmc.com, hidenhosting.com, hidenhosting.net

If your game server is experiencing frequent crashes, this guide will help you identify and resolve issues step by step. Follow the instructions in order, and if you need additional assistance, don’t hesitate to contact HidenCloud support through our or .

Recent Changes?

If you made a change just before the crashes began, try reverting that change to see if the problem persists.

Experiencing high ping and packet loss can be frustrating, but understanding the causes and solutions will help you restore a smooth experience. This guide explains how to identify and effectively resolve these issues with HidenCloud.

What Is Ping?

Ping measures the time it takes for your device to send a packet of data to a server and receive a response, measured in milliseconds (ms).

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🌐 Secure Hosting for Your Games and More Immerse yourself in our captivating virtual universe by exploring our website. Uncover a wide range of hosting options, perfect for your gaming ventures and beyond. Whether it's Minecraft servers or other exciting choices, we've got you covered. Obtain special hosting packages, exclusive features, and even explore opportunities to join our dedicated staff team! Exciting experiences and possibilities are right at your fingertips.

📚 Learn with Us Looking for guides and tutorials? Immerse yourself in our documentation to get the most out of your virtual experiences.

1. Go to

2. Log in with your account, if it is the first time you will have the username and password in the email or on the dashboard.

3. Select the server you want to change the version or type of Minecraft game on.

Install the local Java binary allows you to have multiple versions of Java in a Windows environment without having to modify the system environment variables.

Step 1: Download the Binary First, you need to download the binary for the Java version you want to install. To do this, go to the official Oracle website and find the corresponding version. Download the JDK .zip file for the Windows version.

Step 2: Extract the File

Navigate to the location where the .tar.gz file was downloaded, then extract the content to a location of your choice. You might choose to create a folder named "Java" in your home directory and extract the content there.

Step 3: Access the Binary

The Java binary will be in the resulting folder, which will consist of various files and directories. If you've followed these steps, it should be named something like jre1.8.0_202 or jdk1.8.0_181, with the version varying. Within this folder, you'll find another one called "bin." This is the folder containing the binaries that allow you to run Java locally. The two executables included in the binary are java.exe and javaw.exe (java.exe will execute the file with the Java console, while javaw.exe will execute the file without the visual Java console, hiding it).

Step 4: Using Local Java

Instead of changing your system's environment variables, all you need to do to use this local Java installation is refer directly to it when entering commands. For example, if you want to compile a Java file, the normal command would be "java TestFile.java." However, if you want to use the local Java, you need to specify the full path to your Java binary.

Instead of just "java," the command should look something like this:

In our case, it might look like this:

This will compile the file using the Java binary you extracted, not the one installed in the system's environment variables.

Step 5: Create a Batch File (.bat extension)

To avoid typing out the full path each time, you can create a batch file in the same directory where your .java files are located. This batch file can contain the complete command, so you only need to run the batch file to compile your Java files.

An example of a batch file for a Minecraft server USING the binary directly (locally) might be:

• -Xms1G -Xmx2G -jar spigot.jar nogui timeout 10 goto start

• -Xms1G is the argument that sets the minimum amount of RAM allocated to your Minecraft server (in this case, 1 gigabyte).

• -Xmx2G is the argument that sets the maximum amount of RAM your Minecraft server can use (in this case, 2 gigabytes).

goto start is used to restart the server in case of crashes, bugs, or restarts.

If the binary folder (jre1.8.0_202) is in the same folder as the Minecraft server, you can use the following code:

Since the binary is in the same folder as the server, Windows will use the dynamic path to find the file. This way, you don't have to specify the entire path, just the path starting from the folder where the batch file is located.

An example of a batch file for a Minecraft server NOT USING the binary directly (locally) and using Windows environment variables could be:

paper-world configuration

anti-xray.enabled

Good starting value: true

Enable this to hide ores from x-rayers. For detailed configuration of this feature check out Configuring Anti-Xray. Enabling this will actually decrease performance, however it is much more efficient than any anti-xray plugin. In most cases the performance impact will be negligible.

nether-ceiling-void-damage-height

Good starting value: 127

If this option is greater that 0, players above the set y level will be damaged as if they were in the void. This will prevent players from using the nether roof. Vanilla nether is 128 blocks tall, so you should probably set it to 127. If you modify the height of the nether in any way you should set this to [your_nether_height] - 1.

. Oracle has changed their licensing, and there is no longer a compelling reason to get your java from them. Recommended vendors are and . Alternative JVM implementations such as OpenJ9 or GraalVM can work, however they are not supported by Paper and have been known to cause issues, therefore they are not currently recommended.

Your garbage collector can be configured to reduce lag spikes caused by big garbage collector tasks. You can find startup flags optimized for Minecraft servers . Keep in mind that this recommendation will not work on alternative JVM implementations. It's recommended to use the startup flags generator to get the correct startup flags for your server

In addition, adding the beta flag --add-modules=jdk.incubator.vector before -jar in your startup flags can improve performance. This flag enables Pufferfish to use SIMD instructions on your CPU, making some maths faster. Currently, it's only used for making rendering in game plugin maps (like imageonmaps) possibly 8 times faster.

"Too good to be true" plugins

Plugins removing ground items

Absolutely unnecessary since they can be replaced with and and frankly, they're less configurable than basic server configs. They tend to use more resources scanning and removing items than not removing the items at all.

Mob stacker plugins

It's really hard to justify using one. Stacking naturally spawned entities causes more lag than not stacking them at all due to the server constantly trying to spawn more mobs. The only "acceptable" use case is for spawners on servers with a large amount of spawners.

Plugins enabling/disabling other plugins

Anything that enables or disables plugins on runtime is extremely dangerous. Loading a plugin like that can cause fatal errors with tracking data and disabling a plugin can lead to errors due to removing dependency. The /reload command suffers from exact same issues and you can read more about them in

What's lagging? - measuring performance

mspt

Paper offers a /mspt command that will tell you how much time the server took to calculate recent ticks. If the first and second value you see are lower than 50, then congratulations! Your server is not lagging! If the third value is over 50 then it means there was at least 1 tick that took longer. That's completely normal and happens from time to time, so don't panic.

Spark

is a plugin that allows you to profile your server's CPU and memory usage. You can read on how to use it . There's also a guide on how to find the cause of lag spikes .

Timings

Way to see what might be going on when your server is lagging are Timings. Timings is a tool that lets you see exactly what tasks are taking the longest. It's the most basic troubleshooting tool and if you ask for help regarding lag you will most likely be asked for your Timings. Timings is known to have a serious performance impact on servers, it's recommended to use the Spark plugin over Timings and use Purpur or Pufferfish to disable Timings all together.

To get Timings of your server, you just need to execute the /timings paste command and click the link you're provided with. You can share this link with other people to let them help you. It's also easy to misread if you don't know what you're doing. There is a detailed on how to read them. To see how to fix exploits that can cause lag spikes or crashes on a Minecraft server, refer to

Preface

This guide will assume you are running . Some settings required for this guide to work are not available in Paper or Spigot. Similar exploits might exist in vanilla, fabric or forge servers, and you will have to find mods that fix them on those loaders.

Creation of Resources for HidenCloud Plans: BUDGET

In HidenCloud, the resources for plans are created according to specific optimization rules. Below are the detailed rules for the "BUDGET" plan:

1. Adjusted Price: The price is calculated at a rate of €1 per GB of RAM allocated.

Here, you will find answers to common inquiries regarding our hosting services for game servers, Discord bots, and more. HidenCloud specializes in providing a reliable and secure environment to host your Ark, Counter Strike, Custom Source Engine Games, Garry's Mod, Insurgency, Team Fortress 2, Rust, Minecraft, Mumble Server, and TeamSpeak3 Server. We also offer the option to host pre-made and custom-programmed Discord bots.

Explore the FAQs below to find detailed information on how our hosting service works, the benefits we offer, and how you can reach our technical support team. If you don't find the answer you're looking for, feel free to contact us. We're here to assist you!

We hope these additional frequently asked questions are helpful. Remember, you can always reach out to our technical support team for more detailed and personalized answers.

You can contact us:

• Social Media:

• Contact Form:

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Chunky Plugin: Pre-generating your world

A vital step in lag removal is pre-generating the world. This should be done before anything else. The best way to do this is with the Chunky plugin. All you have to do is install the plugin and run the following commands: /chunky radius 5000 followed by /chunky start.

This will pre-generate a 5,000 block radius around your world spawn. The server will lag heavily while the process is running, but once it is done your performance will improve dramatically. You can increase the radius as much as you like, but we recommend keeping it under 20,000 blocks. Any larger and you could possibly create more lag than you would be preventing. Spark Plugin: To install spark, just need to download the latest spark .jar file from downloads page and place in the server mods or plugins folder.

spark will load the next time your server (re)starts.

You will be able to control spark with the /spark command. Optional Plugins: (This plugin is perfect for servers that wish to alleviate common sources of lag, whilst also gaining access to features that improve the functionality and feel of the server.)

Creation of Resources for HidenCloud Plans: PREMIUM

In HidenCloud, the resources for plans are created according to specific optimization rules. Below are the detailed rules for the "PREMIUM" plan:

1. Price: The price is calculated directly based on the amount of RAM allocated, at a rate of €2,5 per GB of RAM.

1. Go to https://panel.hidencloud.com/

2. Log in with your account, if it is the first time you will have the username and password in the email or on the dashboard.

3. Select the server you want to change the version or type of Minecraft game on.

4. Now go to configuration and then to startup parameters.

5. Here you can edit all the parameters available for your server.

6. For the Java flags, we recommend not touching them if you do not know what is happening since it can affect the performance of the server, we recommend reading the following part to obtain more knowledge about JVM Startup Flags.

Recommended JVM Startup Flags

Use these flags exactly, only changing Xmx and Xms. These flags work and scale accordingly to any size of memory, even 500MB but modern Minecraft versions will not do well with such low memory.

Recommended Memory

We recommend using at least 6-10GB, no matter how few players! If you can't afford 10GB of memory, give as much as you can, but ensure you leave the operating system some memory too. G1GC operates better with more memory.

However, more memory does not mean better performance above a certain point. Eventually you will hit a point of diminishing returns. Going out and getting 32GB of RAM for a server will only waste your money with minimal returns.

If you are running with 12GB or less memory for MC, you should not adjust these parameters.

If you are using an Xmx value greater than 12G

If you have and use more than 12GB of memory, adjust the following:

• -XX:G1NewSizePercent=40

• -XX:G1MaxNewSizePercent=50

• -XX:G1HeapRegionSize=16M

Explanation of these changes:

• Base flag set aims for 30/40 to reduce risk of to space issues. With more memory, less of an issue. We can give more to new generation with 40/50, as well as reduce reserve percent since the default reserve will already be larger.

• Region Size increase helps reduce humongous allocations, and speeds up remarking. We need a smaller region size at smaller heaps to ensure an adequate amount of regions available

• We can start looking for old generation memory to reclaim with more of a delay with IHOP at 20 since we have more old generation available to space on CPU.

Java GC Logging

Are you having old gen issues with these flags? Add the following flags based on your java version to enable GC Logging:

Java 8-10

Java 11+

GC logging does not hurt your performance and can be left on at all times. The files will not take up much space (5MB)

Technical Explanation of the Flags

1. -Xms matching -Xmx -- Why: You should never run your server with the case that -Xmx can run the system completely out of memory. Your server should always be expected to use the entire -Xmx! You should then ensure the OS has extra memory on top of that Xmx for non MC/OS level things. Therefore, you should never run MC with -Xmx settings you can't support if java uses it all. Now, that means if -Xms is lower than -Xmx YOU HAVE UNUSED MEMORY! Unused memory is wasted memory. G1 operates better with the more memory it's given. G1 adaptively chooses how much memory to give to each region to optimize pause time. If you have more memory than it needs to reach an optimal pause time, G1 will simply push that extra into the old generation, and it will not hurt you The fundamental idea of improving GC behavior is to ensure short-lived objects die young and never get promoted. With the more memory G1 has, the better assurance you will get that objects are not getting prematurely promoted to the old generation. G1 Operates differently than previous collectors and is able to handle larger heaps more efficiently.

   If it does not need the memory given to it, it will not use it. The entire engine operates differently and does not suffer from too large of heaps, and this is industry-wide accepted information that under G1 to keep Xms and Xmx the same!

Using Large Pages

For Large Pages -- It's even more important to use -Xms = -Xmx! Large Pages needs to have all the memory specified for it, or you could end up without the gains. This memory will not be used by the OS anyway, so use it.

Additionally, use these flags (Metaspace is Java 8 Only, don't use it for Java7): -XX:+UseLargePagesInMetaspace

Transparent Huge Pages

Controversial feature but may be usable if you can not configure your host for real HugeTLBFS. Try adding -XX:+UseTransparentHugePages but it's extremely important you also have AlwaysPreTouch set. Otherwise, THP will likely hurt you. We have not measured how THP works for MC or its impact with AlwaysPreTouch, so this section is for the advanced users who want to experiment.

Please also check VPS for more information about VPS.

VPS-Shared vCPU(Intel® Xeon® Gold processors)

VPS-Shared vCPU (AMD EPYC™ 7002 series processors)

VPS-Shared vCPU (Ampere® Altra® processors)