LogoLogo
WEBDASHPANELDOCSCHATSTATUS
English
English
  • πŸŽ‰Welcome
    • πŸ””Newsletter
  • 🌍HidenCloud Documentation
  • HidenCloud Dashboard
    • πŸ”“Enable Two-Factor Authentication (2FA)
    • βž•Extra/Additional services
    • 🎫How to open a ticket?
    • πŸ’΅How to buy?
    • πŸ’³Payment Methods
    • 🟒Status and behavior of services
    • πŸ”΄Delete account
    • 😑Server Deleted or Account Restricted?
    • 🌐SubDomain
    • πŸ’»VPS
    • ❌Cancel Your Service
    • πŸ—ΊοΈChange Location
    • *️Update Your HidenCloud Account Details
  • HidenCloud Panel
    • β›…Guide for beginners
    • πŸ”“How to get into my server?
    • πŸ—ƒοΈAdd files
    • πŸ“‚Backups
    • πŸ“‘Databases
    • πŸ«‚Adding Sub-Users
    • ⏰How to create a task?
    • πŸ› οΈHow to enable Toggle Support OP Access?
    • πŸ”ŒHigh Ping and Packet Loss
    • πŸ‘ΏServer Crashes
    • ⁉️Errors
    • πŸ†”Server UUID
  • 🌐Reverse Proxy
  • Minecraft
    • πŸ› οΈChange Java version
    • πŸ”’Change Minecraft Type and Version
    • πŸ”ƒServer Restarting / killed?
    • πŸ”’Change JVM Startup Flags
    • πŸ”‚Version Compatibility in Minecraft with ViaVersion Plugins
    • πŸ‘₯Online Mode
    • πŸ› οΈHow to install a plugin / mod?
    • πŸ‘€Security Plugins
    • ⚑Server Optimization Guide
      • πŸ› οΈDownload optimization plugins
      • πŸ› οΈServer Configuration
      • πŸ› οΈHelpers and Java Flags
        • ⚑Minecraft exploit and how to fix them
    • πŸ›œInstalling Bungeecord
      • πŸ› οΈConfigure a Bungeecord server
    • 😍Adding an Icon to the Server
    • ✍️Adding a Description to the Server
    • πŸ“¦Add a Resource Pack
  • ARK:Survival Evolved
    • πŸ”ŒWhat is GameUserSettings.ini?
    • πŸ” How to Find Your Tribe or Player ID
  • Windows Tutorials
    • β˜•Java Local Binary
  • Free
    • 🀩Free Tier
  • GAME-SERVER PAID PLAN
    • 🌻Budget_Game-Servers
    • πŸ€Budget_Software-Servers
    • πŸ’ŽPremium_Game-Servers
    • βž•Extras
  • VPS PAID PLAN
    • πŸ’»VPS-Servers
    • πŸ–₯️VPS-Custom
  • Discord
    • 🚫Rules
    • πŸ€–/suggest command
    • 🎟️How to create a ticket?
    • πŸ”±Client Role
  • Information
    • ℹ️Contact and Help
    • 🌐Social Networks
    • ⚜️Partnership
    • πŸ‘¨β€πŸ’ΌStaff Application
    • πŸ’°Donate
    • ❓FAQ's
    • ❀️HidenNetwork
  • Legal
    • πŸ’ΎTerms of Service
    • πŸ”Privacy Policy
    • πŸͺCookies Policy
Powered by GitBook
LogoLogo

Services

  • Minecraft
  • Discord Hosting
  • Free
  • Rust

Company

  • About
  • Blog
  • News
  • HidenNetwork

Support

  • Contact
  • Discord
  • System Status
  • Documentation

Legal

  • Terms
  • Privacy Policy
  • Cookies Policies

Copyright Β© 2024 HidenCloudβ„’ - All rights reserved. | E: info@hidencloud.com | T/WA: +34930414115

On this page

Was this helpful?

Export as PDF
  1. HidenCloud Dashboard

Extra/Additional services

PreviousEnable Two-Factor Authentication (2FA)NextHow to open a ticket?

Last updated 3 months ago

Was this helpful?

We offer you the opportunity to enhance your experience with additional services. Follow these simple steps to purchase additional services:

Check out our additional extras here: Extras

Step 1: Log In

Go to our user portal at and log in with your HidenCloud account. If you don't have an account yet, sign up before proceeding.

Step 2: Navigate to the Tickets Page

Once logged in, look for the "Tickets" tab in the main menu and click on it.

Step 3: Create a New Ticket

Within the Tickets page, find and select the option to "Create Ticket" or "Create New Ticket."

Step 4: Select Extra/Additional Services Category

When in the ticket creation section, choose the category "Extra / Additional Services" to specify that you are interested in additional services.

Step 5: Fill in Ticket Information

Now, complete the requested information in the ticket form:

  • Subject: Specify the additional service you want to acquire.

  • Order: Specify the server on which you want to add this additional service.

  • Comment: Provide a detailed description of what you need and how much you need. Include any relevant additional information.

Step 6: Submit the Ticket

Once you have filled in all the fields, click on the "Submit" button to create the ticket.

Step 7: Payment and Invoice Entry

After submitting the ticket, you will receive a message in your inbox with the corresponding invoice for the requested additional service. Open the invoice and make the payment following the provided instructions.

Step 8: Monthly Update

The cost of the additional service will be added to the value you already pay monthly for our main services.

And that's it! Now you are ready to enjoy your additional services on HidenCloud. If you have any questions or issues, feel free to create another ticket in the corresponding category. Thank you for choosing HidenCloud!

βž•
https://dash.hidencloud.com/dashboard
Root VPS Extras: