🤩Free Tier
With Hidencloud's free tier, you can explore new technologies and bring your projects to life at no cost. It's your chance to innovate, learn, and grow in the digital world with zero risks. Start your
Hidencloud Free Tier - Documentation
Welcome to Hidencloud! Thank you for choosing our hosting platform for your web hosting needs. In this documentation, we will provide detailed information about our free service, known as the "Free Tier." Please read the terms and conditions of the free tier HERE
1. Free Service and Liability
Hidencloud's Free Tier is a completely free service for our users. This means no payment is required to access it. However, it's essential to note that this service is provided "as is," and Hidencloud is not responsible for its misuse. Users are solely responsible for any actions they take on the Free Tier.
2. 24/7 Availability
Hidencloud's Free Tier service is available 24 hours a day, 7 days a week. There are no limitations on its availability. You can use it at any time to host your applications, websites, or other projects, there are no user limitations or anything like that, just hardware.
If you receive the error: "Failed to generate your Server / Service"
This usually means that there is no availability to create your server in the selected location. Simply select another location. If the same error appears in all locations, it means there is no free service availability and you will therefore have to try again later.
Below you will find the error message which will specify the problem. We remind you that you should not open a ticket if the error is related to availability in the free tier.
You can check the availability in our Discord
3. Weekly Renewal
If you pay €3 once, then you will have to renew your server every month and not every week.
To keep your Free Tier service active, it's necessary to renew it every 7 days (one week) from the Hidencloud Dashboard. The renewal process is straightforward and entirely free. Here are some important details about the renewal process:
The service will be automatically suspended after 7 days.
Once suspended, if not renewed in less than five days, the server will be terminated (deleted) and the action cannot be undone.
Renewal is done from your Hidencloud Dashboard by following the instructions provided in the corresponding section.
4. How to Renew Free Tier Service
To renew your Free Tier service, follow these steps:
Log in to your Hidencloud account from our website.
Access your Hidencloud Dashboard.
Filter services by "suspended".
To successfully complete the renewal process, please adhere to the following steps: First, click on the "Renew" button. Next, select the "Create Invoice" option. Finally, proceed to pay the invoice by choosing the "Pay the Free Invoice" option. Since the invoice amount is 0€. The renewal is totally FREE!
You can renew your server 1 day before expiration, to avoid it being suspended and therefore turned off. To do this, simply click on the Renew button.
Please note that renewal must be done before the 5 day period expires (after your server is suspended) to avoid server termination.
5. How to delete Free Tier Service
To delete your Free Tier service, please follow these steps:
Log in to your Hidencloud account via our website.
Access your Hidencloud Dashboard.
Select the server you wish to delete.
Click the "Delete / Eliminar" button.
Confirm the deletion by clicking the "Delete Now / Eliminar Ahora" button.
After confirming, the service will be canceled and terminated (deleted) within 5 minutes. Once the deletion is complete, the service will be removed from your account, and you will be able to request a new server.
Once the server is terminated/deleted, all files are permanently deleted and cannot be recovered.
6. How to move to another location Free Tier Service
If you want to move your free service location, please follow these steps:
Log in to your Panel Account via our website.
Go to Management and click on File Manager.
Select all the files and click on the Compress button that appears below.
This will create a file named "archive..tar.gz". Please wait and reload the page until the file size stops increasing. Ensure the file is fully compressed before proceeding.
Click the three dots on the right of the archive file and select Download. Wait until the file is fully downloaded.
Log in to your Dashboard Account via our website.
Delete the Free Service following Step 5.
Request the new Free Service in the new location.
Log in to your Panel Account via our website.
Go to Management and click on File Manager.
Upload the "archive.<something>.tar.gz" file.
Click the three dots on the right of the archive file and select Decompress. Wait until the file is fully decompressed.
Done! Your server is now in the new location.
7. Important Information
The limit of free services per user is one (1) free service per user.
If your Free Tier service is in a TERMINATED state (More about order states HERE), you simply need to wait less than 10 minutes before you can request it again. Orders in a TERMINATED state they are automatically deleted every 10 minutes or so, so once your order is deleted from your account, you can make a new request.
If you are unsure why you are seeing this error, please do not hesitate to contact us HERE.
Availability of Nodes/Servers:
This indicates that the free service does not have guaranteed constant availability, as it depends on the capacity of the servers available at any given time.
Server Shutdown:
If system resources are needed for other priority uses, your server may be shut down to free up those resources.
It is important to note that the server will be "shut down" rather than "killed." "Shut down" means that the server will be stopped with the /stop command or a game-related command, as if you pressed the shutdown button, while "kill" implies a forced shutdown that could result in data loss.
Condition for Shutdown:
This measure will only be applied if your server does not have any players online at that time, ensuring that the interruption does not affect active users.
8. Customer Support
If you have any questions or need additional assistance regarding our Free Tier service, please don't hesitate to contact our technical support team. We are here to assist you and ensure you have a satisfactory experience with Hidencloud.
*Hidencloud provides support for the free service but is not obligated to do so, with priority given to paid services.
9. Account Registration
Please read the registration terms carefully to avoid violating them!
Free Plan Specifications:
Name: | MC: BUDGET FREE | NODE: BUDGET FREE | PYTHON: BUDGET FREE |
CPU: | AMD EPYC 7R13 | AMD EPYC 7R13 | AMD EPYC 7R13 |
vCores: | 1,5 | 0,5 | 0,5 |
RAM: | 2,5GB DDR4 | 0,5 GB DDR4 | 0,5GB DDR4 |
SWAP: | 2GB | NO | NO |
Storage: | 10GB SSD | 2GB SSD | 2GB SSD |
Backup: | NO | NO | NO |
Databases: | 1 | 1 | 1 |
Price: | 0€ | 0€ | 0€ |
*The Free Level also includes a free subdomain, for more information:
We show ads in our free tier service to help cover costs and maintain the quality of our hosting platform. Users on free plans will see advertisements in the dashboard and control panel. However, if you have an active paid service, you won't encounter any ads during your experience with HidenCloud. This approach allows us to continue offering a robust free tier while ensuring a premium, ad-free experience for our paying customers.
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