🍪Cookies Policy
HidenCloud Cookies Policy
Definitions and Key Terms
To help explain things as clearly as possible in this Cookie Policy, whenever any of these terms are referenced, they are strictly defined as:
Cookie: A small amount of data generated by a website and stored by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: When this policy mentions "Company", "we", "us" or "our", it means HidenCloud, which is responsible for your information under this Cookie Policy.
Platform: HidenCloud Internet website, web application, or public-facing digital application.
Device: Any device connected to the Internet, such as a phone, tablet, computer, or any other device that can be used to visit HidenCloud and use the Services.
Personal data: Any information that directly, indirectly or in connection with other information, including a personal identification number, allows the identification of a natural person.
Service: Means the service provided by HidenCloud as described in the relative terms (if available) and on this platform.
Third Parties: Means advertisers, contest sponsors, marketing and promotional partners, and others who provide our content or whose products or services we think may be of interest to you.
Website: The HidenCloud site.
You: A person or entity who is registered with HidenCloud to use the Services.
This Cookie Policy is issued by: HIDENENTERPRISES S.L. (operating as HidenCloud) CIF: B75661645 Address: AVENIDA MIL·LENARI DE CATALUNYA, 32, 25200 CERVERA, Lérida, Spain Contact: [email protected]
Introduction
This Cookie Policy explains how HidenCloud and its affiliates (collectively "HidenCloud", "we", "us" and "our"), use cookies and similar technologies to recognize you when you visit our platform, including, without limitation, HidenCloud and any related URLs, mobile or localized versions and related domains/subdomains ("Websites"). It explains what these technologies are and why we use them, as well as options for how to control them.
What is a Cookie?
A cookie is a small text file that is stored on your computer or other Internet-connected device to identify your browser, provide analytics, remember information about you, such as your language preference or login information. They are completely safe and cannot be used to run programs or send viruses to your device.
Cookie Consent and Legal Basis
Important: When you first visit our website, we will present you with a cookie consent banner that asks for your explicit consent BEFORE placing any non-essential cookies on your device.
We work with multiple third-party partners through the IAB Europe Transparency and Consent Framework (TCF):
142 TCF-approved vendors
68 advertising partners
You can:
Accept all cookies and purposes
Reject all non-essential cookies
Customize your preferences by purpose and/or vendor
View the complete list of partners and their privacy policies
Legal Basis for Cookie Use:
Essential Cookies: Legitimate interest (necessary for website functionality)
Non-Essential Cookies: Your explicit consent (obtained through our cookie banner)
Some vendors may process data based on legitimate interest, which you can object to through our consent management tool
In-service messages on Free servers: Promotional or informational messages shown inside the game console of free servers are part of the service experience and do not rely on cookies or ad trackers. They are delivered on the basis of legitimate interests to operate and promote the free tier. Your cookie choices do not affect these in-service messages.
Why do we use Cookies?
We use our own and/or third-party cookies on our platform for various purposes, such as:
To facilitate the operation and functionality of our platform
To improve your experience with our platform and make browsing faster and easier
To allow us to create a personalized user experience for you
To analyze how our platform is used and how best to optimize it
To identify future prospects and personalize marketing and sales interactions
To facilitate the adaptation of online advertising to your interests
This Cookie Policy applies to our website and web application. It does not cover in-service console messages on free servers, which are delivered without cookies.
Types of Cookies We Use
1. Essential/Strictly Necessary Cookies
These cookies are necessary for the functioning of the website and cannot be disabled in our systems. They do not require consent as they are essential for providing the service you requested.
Cookie Name
Provider
Purpose
Duration
Type
laravel_session
HidenCloud
Identifies a session instance for a user
Session
First-party
XSRF-TOKEN
HidenCloud
Helps prevent cross-site request forgery (CSRF) attacks
Session
First-party
laravel_token
HidenCloud
Used for API authentication
Session
First-party
__cf_bm
Cloudflare
Bot management / traffic integrity
Up to 30 mins
Third-party
cf_clearance
Cloudflare
Proof-of-work / challenge pass (security)
Up to 1 year*
Third-party
<CMP_CONSENT_COOKIE_NAME>
HidenCloud / CMP
Stores your consent preferences (IAB TCF v2.x)
Up to 390 days
First-party
These cookies are necessary for the functioning of the website and cannot be disabled in our systems. They do not require consent as they are essential for providing the service you requested.
2. Performance and Analytics Cookies
These cookies collect information about how you use our website. All information is aggregated and anonymous. They require your consent.
Cookie Name
Provider
Purpose
Duration
Type
_ga
Distinguishes users (analytics)
2 years
Third-party
_ga_ <property>
Session state for GA4 property
2 years
Third-party
Activation: set only after consent. IP anonymization enabled. No advertising features unless separately consented under “Advertising/Marketing”.
3. Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalization. They require your consent.
Cookie Name
Provider
Purpose
Duration
Type
filter_orders
HidenCloud
Sets the preferred order state for the user
Session
First-party
<article>-feedback
HidenCloud
Collects feedback on articles
Session
First-party
afiliado
HidenCloud
Tracks users invited by affiliates
Session
First-party
affiliate_invite
HidenCloud
Tracks affiliate invitations
Session
First-party
4. Advertising/Marketing Cookies
These cookies are used to deliver relevant advertisements and measure campaign effectiveness. They are disabled by default and require your explicit consent. The complete and up-to-date list of advertising partners and their purposes is available in our TCF-compliant consent management platform (link in the website footer). You can grant, withdraw, or object to processing (including legitimate interest where claimed by a vendor) at any time via the CMP.
5. Third-Party Service Cookies
We use the following third-party services that may set their own cookies:
Service
Provider
Purpose
Cookie Management
CloudFlare
CloudFlare Inc.
content delivery, DDoS protection, and security (may set __cf_bm, cf_clearance).
Essential (legitimate interests)
Google Analytics
website analytics (consent-based; IP anonymization).
via CMP (Performance/Analytics)
Didit
Didit
only during identity verification flows (e.g., account reinstatement as per Terms).
Essential during verification; not used for marketing.
International Data Transfers
Some of our third-party partners may process data outside the European Economic Area (EEA). When this happens, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses
Adequacy decisions by the European Commission
Your explicit consent
Where analytics or advertising cookies are enabled by you, related data may be transferred outside the EEA. We rely on Standard Contractual Clauses and/or adequacy decisions; see each vendor’s privacy policy in the CMP for details.
How to Manage Cookies
Through Our Consent Management Platform
You can manage your cookie preferences at any time by:
Clicking the "Privacy and Cookie Settings" link in the footer of our website
Accessing our TCF-compliant consent management tool
Adjusting your preferences for each purpose and vendor
Saving your preferences
Through Your Browser
Most browsers allow you to control cookies through their settings:
Google Chrome: Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari (desktop): Preferences > Privacy > Manage Website Data
Safari (mobile): Settings > Safari > Block Cookies
Microsoft Edge: Settings > Privacy, search, and services > Cookies
Opera: Settings > Advanced > Privacy & security > Cookies
Important Considerations
Blocking all cookies may prevent our website from functioning properly
Essential cookies cannot be disabled as they are necessary for basic functionality
Disabling cookies will not remove existing cookies - you must delete them manually
You may lose saved preferences and need to re-enter login information
Cookie Duration and Retention
Session Cookies: Automatically deleted when you close your browser
Persistent Cookies: Remain for the specified duration (see tables above)
Consent Choices: Stored for up to 390 days in the consent cookie
<CMP_CONSENT_COOKIE_NAME>(replace with the actual cookie name set by your CMP).Note: Deleting this cookie resets your preferences and will re-trigger the banner.
Your Rights
Under GDPR and ePrivacy Directive, you have the right to:
Withdraw consent at any time for non-essential cookies
Access information about cookies we use
Request deletion of cookie data
Object to processing based on legitimate interest
Lodge a complaint with your data protection authority
Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:
Displaying a notice on our website
Updating the "Last Updated" date
Requesting renewed consent where required
Last Updated: 13/10/2025
Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Email: [email protected]
Website: Through our contact form
Social Media: Via our official channels
Discord: Join our community
Missing Something? Contact Us
At HidenCloud, we strive to provide you with the best possible experience. If you believe something is missing in our documentation, or if you have any questions, comments, or suggestions, please do not hesitate to contact us. You can do so through our social media channels, our contact form on the website, by email, or by joining our community on Discord. We value your feedback and are here to help.
Your involvement is crucial to us, and we appreciate any input that helps us improve.
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