🍪Cookies Policy

HidenCloud Cookies Policy

Definitions and Key Terms

To help explain things as clearly as possible in this Cookie Policy, whenever any of these terms are referenced, they are strictly defined as:

Cookie: A small amount of data generated by a website and stored by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company: When this policy mentions "Company", "we", "us" or "our", it means HidenCloud, which is responsible for your information under this Cookie Policy.

Platform: HidenCloud Internet website, web application, or public-facing digital application.

Device: Any device connected to the Internet, such as a phone, tablet, computer, or any other device that can be used to visit HidenCloud and use the Services.

Personal data: Any information that directly, indirectly or in connection with other information, including a personal identification number, allows the identification of a natural person.

Service: Means the service provided by HidenCloud as described in the relative terms (if available) and on this platform.

Third Parties: Means advertisers, contest sponsors, marketing and promotional partners, and others who provide our content or whose products or services we think may be of interest to you.

Website: The HidenCloud site.

You: A person or entity who is registered with HidenCloud to use the Services.

This Cookie Policy is issued by: HIDENENTERPRISES S.L. (operating as HidenCloud) CIF: B75661645 Address: AVENIDA MIL·LENARI DE CATALUNYA, 32, 25200 CERVERA, Lérida, Spain Contact: [email protected]

Introduction

This Cookie Policy explains how HidenCloud and its affiliates (collectively "HidenCloud", "we", "us" and "our"), use cookies and similar technologies to recognize you when you visit our platform, including, without limitation, HidenCloud and any related URLs, mobile or localized versions and related domains/subdomains ("Websites"). It explains what these technologies are and why we use them, as well as options for how to control them.

A cookie is a small text file that is stored on your computer or other Internet-connected device to identify your browser, provide analytics, remember information about you, such as your language preference or login information. They are completely safe and cannot be used to run programs or send viruses to your device.

Important: When you first visit our website, we will present you with a cookie consent banner that asks for your explicit consent BEFORE placing any non-essential cookies on your device.

We work with multiple third-party partners through the IAB Europe Transparency and Consent Framework (TCF):

  • 142 TCF-approved vendors

  • 68 advertising partners

You can:

  • Accept all cookies and purposes

  • Reject all non-essential cookies

  • Customize your preferences by purpose and/or vendor

  • View the complete list of partners and their privacy policies

  • Essential Cookies: Legitimate interest (necessary for website functionality)

  • Non-Essential Cookies: Your explicit consent (obtained through our cookie banner)

  • Some vendors may process data based on legitimate interest, which you can object to through our consent management tool

  • In-service messages on Free servers: Promotional or informational messages shown inside the game console of free servers are part of the service experience and do not rely on cookies or ad trackers. They are delivered on the basis of legitimate interests to operate and promote the free tier. Your cookie choices do not affect these in-service messages.

Why do we use Cookies?

We use our own and/or third-party cookies on our platform for various purposes, such as:

  • To facilitate the operation and functionality of our platform

  • To improve your experience with our platform and make browsing faster and easier

  • To allow us to create a personalized user experience for you

  • To analyze how our platform is used and how best to optimize it

  • To identify future prospects and personalize marketing and sales interactions

  • To facilitate the adaptation of online advertising to your interests

This Cookie Policy applies to our website and web application. It does not cover in-service console messages on free servers, which are delivered without cookies.

Types of Cookies We Use

1. Essential/Strictly Necessary Cookies

These cookies are necessary for the functioning of the website and cannot be disabled in our systems. They do not require consent as they are essential for providing the service you requested.

Cookie Name

Provider

Purpose

Duration

Type

laravel_session

HidenCloud

Identifies a session instance for a user

Session

First-party

XSRF-TOKEN

HidenCloud

Helps prevent cross-site request forgery (CSRF) attacks

Session

First-party

laravel_token

HidenCloud

Used for API authentication

Session

First-party

__cf_bm

Cloudflare

Bot management / traffic integrity

Up to 30 mins

Third-party

cf_clearance

Cloudflare

Proof-of-work / challenge pass (security)

Up to 1 year*

Third-party

<CMP_CONSENT_COOKIE_NAME>

HidenCloud / CMP

Stores your consent preferences (IAB TCF v2.x)

Up to 390 days

First-party

These cookies are necessary for the functioning of the website and cannot be disabled in our systems. They do not require consent as they are essential for providing the service you requested.

2. Performance and Analytics Cookies

These cookies collect information about how you use our website. All information is aggregated and anonymous. They require your consent.

Cookie Name

Provider

Purpose

Duration

Type

_ga

Google

Distinguishes users (analytics)

2 years

Third-party

_ga_ <property>

Google

Session state for GA4 property

2 years

Third-party

Activation: set only after consent. IP anonymization enabled. No advertising features unless separately consented under “Advertising/Marketing”.

3. Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization. They require your consent.

Cookie Name

Provider

Purpose

Duration

Type

filter_orders

HidenCloud

Sets the preferred order state for the user

Session

First-party

<article>-feedback

HidenCloud

Collects feedback on articles

Session

First-party

afiliado

HidenCloud

Tracks users invited by affiliates

Session

First-party

affiliate_invite

HidenCloud

Tracks affiliate invitations

Session

First-party

4. Advertising/Marketing Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness. They are disabled by default and require your explicit consent. The complete and up-to-date list of advertising partners and their purposes is available in our TCF-compliant consent management platform (link in the website footer). You can grant, withdraw, or object to processing (including legitimate interest where claimed by a vendor) at any time via the CMP.

5. Third-Party Service Cookies

We use the following third-party services that may set their own cookies:

Service

Provider

Purpose

Cookie Management

CloudFlare

CloudFlare Inc.

content delivery, DDoS protection, and security (may set __cf_bm, cf_clearance).

Essential (legitimate interests)

Google Analytics

Google

website analytics (consent-based; IP anonymization).

via CMP (Performance/Analytics)

Didit

Didit

only during identity verification flows (e.g., account reinstatement as per Terms).

Essential during verification; not used for marketing.

International Data Transfers

Some of our third-party partners may process data outside the European Economic Area (EEA). When this happens, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses

  • Adequacy decisions by the European Commission

  • Your explicit consent

Where analytics or advertising cookies are enabled by you, related data may be transferred outside the EEA. We rely on Standard Contractual Clauses and/or adequacy decisions; see each vendor’s privacy policy in the CMP for details.

How to Manage Cookies

You can manage your cookie preferences at any time by:

  1. Clicking the "Privacy and Cookie Settings" link in the footer of our website

  2. Accessing our TCF-compliant consent management tool

  3. Adjusting your preferences for each purpose and vendor

  4. Saving your preferences

Through Your Browser

Most browsers allow you to control cookies through their settings:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data

  • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

  • Safari (desktop): Preferences > Privacy > Manage Website Data

  • Safari (mobile): Settings > Safari > Block Cookies

  • Microsoft Edge: Settings > Privacy, search, and services > Cookies

  • Opera: Settings > Advanced > Privacy & security > Cookies

Important Considerations

  • Blocking all cookies may prevent our website from functioning properly

  • Essential cookies cannot be disabled as they are necessary for basic functionality

  • Disabling cookies will not remove existing cookies - you must delete them manually

  • You may lose saved preferences and need to re-enter login information

  • Session Cookies: Automatically deleted when you close your browser

  • Persistent Cookies: Remain for the specified duration (see tables above)

  • Consent Choices: Stored for up to 390 days in the consent cookie <CMP_CONSENT_COOKIE_NAME> (replace with the actual cookie name set by your CMP).

    • Note: Deleting this cookie resets your preferences and will re-trigger the banner.

Your Rights

Under GDPR and ePrivacy Directive, you have the right to:

  • Withdraw consent at any time for non-essential cookies

  • Access information about cookies we use

  • Request deletion of cookie data

  • Object to processing based on legitimate interest

  • Lodge a complaint with your data protection authority

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:

  • Displaying a notice on our website

  • Updating the "Last Updated" date

  • Requesting renewed consent where required

Last Updated: 13/10/2025

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

  • Website: Through our contact form

  • Social Media: Via our official channels

  • Discord: Join our community

Missing Something? Contact Us

At HidenCloud, we strive to provide you with the best possible experience. If you believe something is missing in our documentation, or if you have any questions, comments, or suggestions, please do not hesitate to contact us. You can do so through our social media channels, our contact form on the website, by email, or by joining our community on Discord. We value your feedback and are here to help.

Your involvement is crucial to us, and we appreciate any input that helps us improve.

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