# Update Your HidenCloud Account Details

At [HidenCloud](https://docs.hidencloud.com/dashboard/www.hidencloud.com), the **Billing Portal** and the **Game Panel** accounts are independent. This means that if you change your password in the Billing Portal, you must also update the password in the Game Panel (unless you prefer to keep different passwords).

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## <mark style="color:blue;">Updating Email Adress</mark>

To update the email associated with your HidenCloud account, follow these steps:

1. Click on your profile picture in the HidenCloud portal and select \[*Account Settings*].
2. Scroll down to \[*Update Email Address*].
3. Enter your current password in \[*Current Password*] and provide your new email in the \[*New Email Address*] field.

<figure><img src="/files/zUUK7JY0dB4rHElxWrUW" alt=""><figcaption></figcaption></figure>

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## <mark style="color:blue;">Updating Password in the Billing Portal</mark>

To change your password for the Billing Portal:

1. Click on your profile picture in the HidenCloud portal and select \[*Account Settings*].
2. Scroll down to \[*Update Password*].
3. Enter your current password in \[*Current Password*], and fill in the \[*New Password*] and \[*Confirm Password*] fields.

<figure><img src="/files/bVcSsRUnz6qAmyWoLJRB" alt=""><figcaption></figcaption></figure>

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## <mark style="color:blue;">Contact and Support</mark>

If the issue persists after trying all the steps above, reach out to HidenCloud support:

1. [**Discord**](https://discord.com/invite/sXaa7Z5W5V): Join our community for real-time assistance.
2. **Ticket System**: Submit a ticket from the [HidenCloud panel](https://panel.hidencloud.com/) with:
   * A detailed explanation of the issue.
   * Steps you’ve already attempted.

Our team will work with you to resolve the problem and restore your server as quickly as possible.


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