Update Your HidenCloud Account Details
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At , the Billing Portal and the Game Panel accounts are independent. This means that if you change your password in the Billing Portal, you must also update the password in the Game Panel (unless you prefer to keep different passwords).
To update the email associated with your HidenCloud account, follow these steps:
Click on your profile picture in the HidenCloud portal and select [Account Settings].
Scroll down to [Update Email Address].
Enter your current password in [Current Password] and provide your new email in the [New Email Address] field.
To change your password for the Billing Portal:
Click on your profile picture in the HidenCloud portal and select [Account Settings].
Scroll down to [Update Password].
Enter your current password in [Current Password], and fill in the [New Password] and [Confirm Password] fields.
If the issue persists after trying all the steps above, reach out to HidenCloud support:
A detailed explanation of the issue.
Steps you’ve already attempted.
Our team will work with you to resolve the problem and restore your server as quickly as possible.
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